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Exceeding Expectations

Case Studies

Our clients hold a special place in our hearts, and our relationships with them are truly exceptional. Many recognisable names have come to rely on us as an integral part of their businesses. The distinction between "them and us" is nonexistent because our success is intrinsically tied to yours. We only prosper when we save you money, aligning our interests from the outset.

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FAT FACE

FAT FACE

Saved after audit:

£7,000,000

We have worked with FatFace for some time and achieved fantastic results, reducing costs and improving the quality of service they receive from their suppliers. Synergy has become a fully integrated part of the FatFace team and in addition to saving substantial sums of money, has genuinely added value in many areas. As often happens we started off by conducting procurement reviews on a limited number of commodities. Having initially demonstrated our competence we have cut costs and improved service levels on all fourteen specified commodities, we have now conducted over seventy cost reduction programmes. To date, we have delivered savings in excess of £7m.

Will Crumbie, Finance Director, FATFACE

“We were immediately impressed by Synergy’s knowledge and expertise across all categories of spend. They have saved us over £7m and made a massive difference to our organisation”.

MAMAS AND PAPAS

MAMAS AND PAPAS

Saved after audit:

£2,300,000

In the first twelve months of working with Mamas and Papas, we were proud to have saved them over £1.2m. This amazing achievement began by us initially reviewing 3 commodities for the client/ Stationery, contract cleaning and couriers. 


We achieved immediate results delivering savings of £458K whilst enhancing service levels. Following on from this success, we went on to complete a further sixty-two cost-reduction programmes in less than twelve months. This resulted in the phenomenal savings achieved.

Mark Saunders, CEO, Mamas and Papas

“Synergy have not only saved us a considerable amount of money, they helped us get to the granular detail we would never have got to ourselves. They work alongside our team, very much viewed as ‘one of us’ and come highly recommended”.

DIAMOND COMICS

DIAMOND COMICS

Saved after audit:

£200,000

Smaller than many of the organisations we work with, Diamond Comics is a client that set us some unusual challenges. 


They tested us right from the start by initially asking us to reduce costs on both stationery and print. The print element was very much at the heart of their business; a deadline-driven requirement that had to be managed meticulously. 


Through getting to know the full details and requirements, Synergy successfully secured a new print contract in 2017 which in their words has run "seamlessly" ever since. It has also delivered significant savings which has made a huge difference to their business. 


We have also carried out several additional projects, which have seen a reduction in the cost of Merchant Acquiring, Telecoms and Utilities. 


Total savings currently stand over £200K.

David Leigh, Diamond Comic Distributors

“Synergy have been immensely valuable to our business. My only regret is that I didn’t bring them in sooner”.

TURTLE BAY RESTAURANTS

TURTLE BAY RESTAURANTS

Saved after audit:

£300,000

We have worked with Turtle Bay on several different projects, starting with Office Products, Print and the supply and laundry of napkins. In all cases, the objective was to maximise savings whilst minimising contract length. This was all successfully achieved and our services expanded, so far delivering savings of over £300K.


What Turtle Bay liked about us was our willingness to take on new challenges in different areas of their business and the enthusiastic and helpful way we approached tasks. They describe us as “great to work with”.

Jon Temple, Chief Operating Officer, Turtle Bay Restaurants

“I would have no hesitation in recommending Synergy to businesses that are looking to make cost savings across a wide variety of areas”.

HOBBYCRAFT

HOBBYCRAFT

Saved after audit:

£650,000

When we initially started working with Hobbycraft, we had a very specific brief; this was to assist them in the re-tendering of their Office Products and POS contracts. Their agenda was very clear in that we needed to work alongside their in-house team to ensure service was not affected. 


We were able to able to produce a ‘like for like’ saving of £252,862, whilst enhancing the service that they were currently receiving. 


We have continued to deliver savings, notably in the areas of Managed Print and Energy Brokerage negotiation bringing total savings close to £650K.

EASTERN AIRWAYS

EASTERN AIRWAYS

Saved after audit:

£170,000

Eastern Airways is a leading provider of flights including routes to and from the UK's most popular airways. 


With an annual turnover of £20 million, the company collaborated with a consultancy firm to bolster operational efficiency and reduce expenditures. 


At Synergy, we undertook several comprehensive cost-saving initiatives, namely telecommunications optimisation, VoIP system cost reduction, streamlining stationary procurement, and a strategic uniform redesign. 


These efforts not only resulted in substantial total savings of over £170,000 but also enhanced the airline's overall operational effectiveness and customer satisfaction. 

BLACKS SOLICITORS

BLACKS SOLICITORS

Saved after audit:

£300,000

A regional solicitors firm with six UK offices partnered with a consultancy to optimise costs. Their strategy encompassed stationery negotiations, document management improvements, energy procurement optimisations, and printer upgrades. By meticulously addressing these areas, they achieved impressive savings totaling £289,000. These initiatives not only boosted the firm's financial health but also enhanced operational efficiency, highlighting the crucial role of strategic cost optimisation in the legal sector's competitiveness. This case study illustrates how comprehensive cost-saving measures can drive success in a competitive landscape while promoting operational excellence.

JOULES

JOULES

Saved after audit:

£3,700,000

With 130 stores, an e-commerce presence, and international operations. There were several key projects for Synergy to get involved with. We initially began with two key areas: Stationery and Carrier Bags. Following a comprehensive and detailed review, we achieved savings of £372,000 on a £2.3 million spend. Encouraged by this success, we went on to conduct a further 96 procurement reviews across various business areas.


These reviews resulted in an impressive £3.7 million in savings over two and a half years. 


This case study showcases the substantial impact of strategic cost optimisation in enhancing financial sustainability and competitiveness within the dynamic fashion retail industry.

BOOTHS

BOOTHS

Saved after audit:

£450,000

This study centres on a small supermarket chain comprising 27 stores that we were proud to collaborate with to help reduce their indirect spending. 


The initiative primarily targeted stationery and Office Supplies, Washroom Consumables, and Printing Expenses. Across three key phases, Booths achieved impressive savings, totalling over £439,677. 

ZEP

ZEP

Saved after audit:

£200,000

In collaboration with Synergy, a small manufacturing company with a £17 million annual turnover embarked on a comprehensive cost optimisation journey. 


The project uncovered £11,000 in erroneous telecom charges and secured an additional £29,000 in fixed-line savings. 


By accelerating merchant fund transfers, £17,500 was reclaimed, while £18,000 in annual procurement savings was realised. 


Streamlined logistics practices resulted in a remarkable £87,500 in cost reductions. Enhanced packaging solutions contributed an additional £39,000 in savings. Collectively, these efforts yielded over £202,000 in savings, bolstering the company's financial stability and elevating customer satisfaction.

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